Wimax free essay sample

1. INTRODUCTION Wateen Telecom is the first company in the world to roll-out a WiMAX network at a country-wide scale. WiMAX is a standards-based technology enabling the delivery of last mile wireless broadband access as an alternative to wired broadband like cable and DSL. With globally renowned partners such as Motorola, Cisco, and Intel, the stage is set to revolutionize the way you use technology! With Wateens WiMAX network, you get access to: †¢ Broadband Internet with up to 2Mbps dedicated speeds †¢ Telephony with over 40 value added features, and Fully secure high-speed data networks Subscribers can use advanced telephony, surf the Internet at super-fast speeds, make video calls, and watch IP-TV through the comfort and ease afforded by a single connection. 1. 1 Packages: Package A Free CPE with 512Kbps Internet and ‘EverGreen Unlimited Telephony †¢ Option 1 Pay once: Rs. 17,999 †¢ Option 2 Upfront payment: Rs. We will write a custom essay sample on Wimax or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page 2,999 plus 1st monthly charge. Submit 11 post-dated cheques of Rs. 1,350 each Package B Free CPE choose your own Internet Telephony tariff †¢ Option 1 Upfront payment: Rs. 8,499 plus 1st monthly charge. Submit 11 post-dated cheques for monthly charges †¢ Option 2 Upfront payment: Rs. 2,999 plus 1st monthly charge. Submit 11 post-dated cheques of Rs. 499 plus monthly charges 1. 2 Research Objectives: †¢ To determine overall customer satisfaction level of Wateen Wimax †¢ Determine the customer profile of Wateen Wimax users and the values they seek while choosing an internet connection †¢ To determine their reason for switching to Wimax †¢ How satisfied are the customers with different features of Wateen Wimax such as speed, connectivity, price and customer service 1. 3 Research Design The Research was based on a questionnaire that consisted of questions designed to achieve the desired research objectives. The questionnaire consisted of nineteen questions with a mix of open ended, close ended and scaled responses. The chosen sample was fifty people who are users of Wateen telecom so that we can find out what they feel about its services. These fifty interviews included field surveys and telephonic interviews. 2. USER PROFILE As far as the profile of wateen Wimax users is concerned it can only be afforded by socio economic classes A and B because the initial and monthly charges are fairly high. Wateen Wimax users that we interviewed belong to different segments, use it for different purposes, they are using the service from different time periods and they are also using variable packages. These all dimensions of selected users are explained in detail as follows. 2. 1 User Profession: According to our research findings based on interviews from 50 respondents 19 of the users are employees of different organizations, 17 users have their own businesses, 11 are students, 2 are housewives and 1 is a doctor. Findings are also shown in fig. . 1 in which jobs people, business men and students are three big sectors respectively. [pic] 2. 2 User type: Out of 50 users that we interviewed 20 are using WiMax in their offices while 30 are home users. This is also shown in figure 1. 2 as 60% of users are home users while 40% are office users. 2. 3 Usage Period: The users we interviewed have been using the WiMax service for different periods as shown in figure 1. 3. Out of 50 respondents 10 users are such who are using the service since the launch of WiMax in Pakistan. 8 users are using the service for last 3 months, 17 for 2 months and 5 for 1 month. [pic] 2. 4 Package: Wateen Wimax provides different packages with different speeds and download volumes. If we compare the use of packages on the base of different speeds most of the users use the package with speed of 512 kbps. According to our findings 39 of 50 users use 512kbps package while 7 respondents use 256kbps package, 3 respondents use 1MB and only one respondent uses 2 MB package. 2. 5 Reasons to switch: Many customers of Wateen Wimax were previously users of Broadband/DSL, dialup and Local Area Network. Out of the taken sample previously 29% users were on dialup, 42% were using DSL and 29% were using Local Area Network to access the internet. There were different reasons given by customers for switching to Wateen Wimax. 25% switched because of poor customer service, 10% switched because they were attracted by the availability of wireless connection feature, 27% switched because they were having speed issues, and onnectivity was found to be the major issue with 37% of people saying that they switched to Wateen Wimax because of connectivity issues. 1% said that they were having other issues such as they did not have PTCL landlines. 2. 6 Importance of features: [pic] Different customers value different attributes of an internet connection while choosing which one to get. The attributes of internet connections for which importance to customers was measured are wireless connectivity, spe ed, price, and customer service. Connectivity and Speed were found to be the two attributes that were most valued by customers with 90% of the sample regarding connectivity as very important and 86% regarding speed as very important. None consider speed and connectivity as not important. Price was not important for 12% of the sample, 48% said it is important and 40% say it is very important. 16% say customer service is not important, 38% say it is important and 46% say it is very important. 3. CUSTOMER SATISFACTION OF WATEEN WIMAX 3. 1 Likeability of features: Upon asking what feature of Wateen Wimax’s service people like the most, there were variable responses. 2% of the people said that the attribute about Wateen Wimax that they like the most is the wireless connectivity, 28% like the speed, only 6% like the prices being offered and 4% like its customer service. This shows that a high number of people like the wireless connectivity feature which is a new concept in Pakistan. 3. 2 Satisfaction levels: We hav e measured the satisfaction level of Wateen WiMax users on four criterions namely connectivity, speed, price and customer service. The satisfaction scale was divided into five levels; very dissatisfied, dissatisfied, neutral, satisfied and very satisfied. According to the findings no WiMax user was very satisfied with the connectivity while out of 50 respondents 5 users were very dissatisfied with the connectivity, 19 were dissatisfied, 10 were neutral while 16 were satisfied with the connectivity. As shown in the fig 68% of the respondents were either not happy with the connectivity or did not find it to be up to the mark. Speed relatively scored better then the connectivity. Out of 50 respondents 4 were very satisfied with the speed, 18 were satisfied, 10 were neutral, 12 respondents were dissatisfied with the speed while 6 were very dissatisfied. respondents do not consider Wateen is charging appropriate prices for the WiMax and were very dissatisfied. 12 were dissatisfied, 17 thought it to be just right, only 15 respondents out of 50 perceived the prices to be appropriate and were satisfied while 1 respondent was very satisfied with the prices. Wateen customer service received a mix response. Out of 50 respondents 16 were very di ssatisfied with the customer service, 8 were dissatisfied, and 10 were neither satisfied nor dissatisfied. 16 respondents rate the customer service to be satisfied while none of them were very satisfied. RATING |CONNECTIVITY |CONNECTIVITY % |SPEED |SPEED % |PRICE |PRICE % |C. S |C. S % | |VERY DISSATISFIED |5 |10% |6 |12% |5 |10% |16 |32% | |DISSATISFIED |19 |38% |12 |24% |12 |24% |8 |16% | |NEUTRAL |10 |20% |10 |20% |17 |34% |10 |20% | |SATISFIED |16 |32% |18 |36% |15 |30% |16 |32% | |VERT SATISFIED |0 |0% |4 |8% |1 |2% |0 |0% | |Total |50 | |50 | |50 | |50 | | | 3. 3 Rating Scale: [pic] According to our findings overall performance of Wateen WiMax was an average one. Out of 50 respondents 29 gave it an overall score of 5 or below as depicted in the fig. Out of the remaining 21 respondents 5 gave it a score of 6, 7 respondents gave it a score of 7, 6 respondent gave it a score of 8, 2 respondents viewed Wateen WiMax to be performing well and gave it a score of 9 and only 1 rare respondent was completely satisfied with Wateen WiMax and gave it a score of 10. The average score was thus found to be 5. 3 which means the overall satisfaction level of Wateen is neither very good nor very poor or alarming. But this means that they certainly need to improve on it. 3. 4 Comments: The comments from Wimax users are: 42% of users made no comment about Wateen and its Wimax service †¢ 6 % of users said that unlimited download services should be introduced by Wateen and volume based packages should be finished †¢ 12 % said that the Wateen services are not up to expectation †¢ 10 % users said that the routers placed by Wateen should be of good quality and more routers should be placed because currently the routers are either placed a way from some localities and signals are weak in those areas †¢ Few users are so disappointed by Wateen services that they said that the Wateen offices should burnt down 4. CONCLUSION AND RECOMMENDATIONS †¢ Wateen needs innovative service offerings — currently it doesn’t even offer bundles or server which provides entertainment channels. †¢ Overall Wateen still behaves as a monopoly it has to change its attitude. At a minimum, avoiding billing errors and providing competent and courteous service to its customers is essential if Wateen wants to show that it is transforming itself to a competitive company which cares for its customers †¢ As Wateen is using Warid towers so due to load of cellular services the signals of Wateen got weak. So they need to separate there towers so improve here performance †¢ The router provided by Wateen should be of good quality. Or more than one router should be given by them so the signal problem should be resolved. †¢ People are not satisfied with the call centers and the customer service. The response from call centers should be positive and valid which results in satisfied customers . †¢ For its success Wateen will have to do more than just depend upon its wireless connectivity feature. 5. APPENDIX Primary Information †¢ http://www. wateen. com/ †¢ Survey (Questionnaire) Secondary Information (Blogs, User Comments) †¢ http://sarfarazsoomro. logspot. com/2008/01/on-fly-with-wimax. html †¢ http://www3. fuzedbulb. com/fuzedblog/wateen-experience. html †¢ http://www. blogcatalog. com/blogs/the-tech-turtle/posts/tag/wateen/ †¢ http://techlahore. wordpress. com/2007/12/21/pakistan%E2%80%99s-wateen-launches-godzilla-sized-wimax-network/ Fig (C) usage period Fig (J) Comments Fig (I) Satisfaction Level Table (A) Satisfaction Level Fig (H) Satisfaction Levels Fig (G) Likeability of Features Fig (F) Importance of Features Fig (E) Reasons to Switch Fig (D) Packages Fig (B) user type Fig (A) user profession

Harmonization of law in the Eu essays

Harmonization of law in the Eu essays One of the corner stones of the building of the European union has been to create a single market, where the trade is free across the union and based on the theory of comparative advantages. Harmonization of national law in the EU-member states is closely linked to this free trade thought. The harmonization of law between the EU-countries can be seen as a main mechanism to eliminate unfair differences in legal regimes, because its purpose is to reduce the differences in law and politics of two jurisdictions. This means that the differences should be made as small as possible. This essay is going to bring some light on how harmonization of law in the European union works. My research is mainly going to focus on the question: what is the concept of law harmonization in the EU and how is it used to eliminate unfair competition on the internal market? To be able to reach the answer on this quite broad question Im also going to deal with the questions: what does law harmonization mean? What is the degree and scope of law harmonization? Which harmonization methods are visible in the EU? How to control that the member states are implementing the agreed law harmonization? Which action can be taken against member states that are not implementing the harmonization of a specific law? This research paper is a qualitative study based on secondary material, which means that I have used material, which is written by other researchers. I have used different sources to be able to give a picture about law harmonization that is as fair as possible. I have to admit that it is not possible to give a hundred percent true view in a short paper like this, because of the time limit and the lack of my own pre knowledge in the subject. The following section of the paper (section 2) concerns the concept of harmonization and indicates what law harmonization means and what the degree and scope of harmonization of law is. My intention here is to get so...

YUManagers today must be able to manage change so that an organisation Essay

YUManagers today must be able to manage change so that an organisation can respond to the influences from external environments. Critically analyse this - Essay Example In this paper, reasons and factors associated with organizational change will be discussed in order to evaluate the manager’s role in administrating and implementing such organizational changes. As the society continues to change and evolve their demand, there is always need for variety of products and services, organization should be flexible enough, as they have to stay competitive. The businesses which survive for a long time and earn profits are the ones who accept the changes as they exist. There are two types of changes that occur in an organization that is planned and unplanned. Planned changes mean that an organization is bringing change deliberately by taking decisions, while, unplanned change is due to some unforeseen factors which can take place any time without informing. There are two factors which force organization to revaluate their operations, they are internal and external. Internal and external factors both can cause these changes (Oreg, Michel, and By, 2013). According to Smith (2013), Globalization affects organization as there are companies which operate in different country and each organization has their own culture which is because an organization cannot make a standard rules for every branch. Managers have to adapt a different culture when they are transferred to other branch and they should be flexible enough to do it. Entrance of a new competitor in the market brings lot of change as now organization becomes more serious about their product sales because they are in constant fear that their market will finish if competitor gets the market demand. So, the existing company try to change their work culture to stay dynamic (Cummings and Worley, 2014). A change in workforce diversity also brings change to a company. Previously, only men use to work in some company but now, women also work which changes the environment as the culture becomes more ethical and decent. Now a

Speech 101 Essay Example | Topics and Well Written Essays - 1000 words

Speech 101 - Essay Example It is normal that when people interact, they give and receive wordless signals. The gestures people make during communication send or portray strong messages. What people talk by word of mouth is distinct from what gestures portray. Therefore, the speaker needs to understand that vocal and physical speech is very significant in sending the message to the audiences. The use of physical signs or nonverbal communication has the ability to demonstrate our feelings, thoughts, and can emphasize on our points (Dozier 32). During speech delivery, the speaker needs to make use emblems of emblems since they enable him or her to translate the information to the audience who does not understand the language. It is important to note that emblem is related to sign language than daily body language. For instance, sometime when speaking about Greece mythology, the speaker could hold his or her arm with all fingers sealed in, apart from the second and index fingers, which are wide apart, may signify victory or harmony of the ancient Greeks. Additionally, the speaker needs to use a gesture called illustrator or iconic gesture, when complementing a Greek heroes such as Aristotle and Plato for what they did especially in the field of philosophy and politics. When presenting a speech about Greece, the speaker needs to deliver clear information or messages that are matching both in verbal and nonverbal dimension. They have organized ideas or thoughts, pay attention to what he or she want to say and ensure that they win the attention of the audience. It is important for the speaker to focus on public speaking because he or she will be delivering a message to many people. Therefore, the speech will be organized on five aspects, speaker, speech, occasion, audience, and effect (Dozier 46). The speaker should build a suitable speech for distinct audience on distinct occasion or time and for distinct

Ernest Hemmingway’s For Whom the Bell Tolls Essay Example for Free

Ernest Hemmingway’s For Whom the Bell Tolls Essay There is a lot of symbolism in the novel For Whom the Bell Tolls. Ernest Hemmingway characterizes the inner struggle that exists in men who engage in war. The motivations and passion begin to erode, leaving desperate men in a struggle about which they no longer feel strongly. As the novel progresses, the characters of Robert Jordan and Maria grow with the love they have for each other and the progression of their ideas about war. This growth carries them through the novel and eventually through very different paths. The character of Robert Jordan is brought to new depths of character when he meets Maria. Jordan liked to remain by himself, and he had no concern about dying on the battlefield. Additionally, the character Maria is at first a meek, traumatized victim of abuse in a prison camp. When Jordan and Maria meet, they change dramatically. Jordan’s love for Maria heals her from the wounds she suffered at the hands of men back in the prison. At the same time, Jordan comes to value his life more when he has new feelings evoked by his unity with Maria. Together they make plans to make a life with one another back in the United States, and that becomes the inspiration that carries Jordan through the war. Hemmingway’s genius for metaphorical depictions is further described by the a emotionless Robert Jordan, who has entered the war after leaving his professorship back in the United States. He takes up the Republican side of the Spanish Civil War, and his genius working with explosives earns him a higher position. At the start of his service in the war, he believes in the cause very strongly, but at the novel’s beginning, he has become worn down and disillusioned with the cause. The distinction between the Republican cause and the Fascist cause have blurred and he begins to wonder if both sides aren’t actually the same. His continued service in the war is almost robotic, he is no longer impassioned to the cause on either side. At the novel’s conclusion, Robert Jordan faces death, the denouement of his internal conflict being resolved as he finally is able to identify himself – not as a man of whose function lies only in his ruminations but rather, a man who acts on his instincts. He has been involved this war for too long despite becoming disillusioned long ago. He is tormented by the things he has done, but he ultimately realizes he needs to forget the past to refrain from making mistakes in the present. He focuses on his love for Maria and at the moment before his death, he is at peace and finally feels a connection with the world around him. The first metaphor was the snowstorm that occurred in May and hampered the progress of guerillas as they set out to detonate explosives on the bridge. The character Robert Jordan watches the snow whipping around him and describes the scene: â€Å"it was like the excitement of battle except it was clean† (Hemmingway, p186). He enjoys the fact that the snow and weather in general is beyond his control – unlike the war he is currently enduring. He is also glad that the hindrance of the snow can completely disable man’s technological innovations and stratagems for taking lives. The snowstorm is a foreshadowing element used in reference to the upcoming deaths of El Sordo and his band. It is the snow that leads the fascist soldiers on their trail and eventually leads to their demise, destroying any reinforcements for Jordan’s troops. The wildness of the snowstorm is mirrors the chaotic ending in which the soldiers run around aimlessly. Another metaphor in this novel is the bullfight. Bullfighting is referenced in the novel as a direct parallel to the senseless violence in war. The bull represents the powerful force and the matadors represent the bravery of men. In these fights, death may result but it is a minor risk for the ultimate reward of honor. Joaquin long dreamed of becoming a bullfighter, and when he tells this to his fellow guerillas, he suffers much ridicule for being too afraid to go through with his dream. This condemnation is indicative of the valor that men must have, putting their fears behind them and face death without flinching. Finito was described as cowardly – a matador who was terrified, but inside the ring, he had the courage of a â€Å"lion†, looking the bull in the face and confronting it (Hemmingway, p185). For Whom the Bell Tolls is a story about the hardships of war. As Robert continues through the war, he undergoes many changes and has his entire perception of the world changed through the lens of war’s devastation. At the end, a gentle peace takes hold of him as the character matures to his height of spiritual connectedness, and this is quickly followed by his death, the ultimate p

Mans Ability to Adapt as Evidenced in To Sir With Love :: Movie Film comparison compare contrast

Man's Ability to Adapt as Evidenced in To Sir With Love    In the novel To Sir With Love various human characteristics are portrayed. Of these, the idea that humans are able to adapt and change their way of thinking seems to be demonstrated throughout the story. In the novel, both the teacher, Braithewaite, and his students end up going through many changes that ultimately result in their coming to change their way of thinking about each other. In life, as in this fictionalized account, the ability to adapt to the world around one's self is a very important trait. In my own life, this has occured on many occasions. Thus, it can be said that to be able to change and adapt ourselves and our ways at looking at things to our to our situations we are truly at advantage.   In the story, Braithewaite begins with a set of preconceived ideas about his students. He expects them to be unintelligent, rough, racially intolerant children with no future-hardly deserving of his respect. But, as he sees later, they are are the total opposites of his of his initial ideas. This is gradually shown through their actions, such as such as the students all going to visit the house of their black friend during his crisis, or their learning to treat each other with respect;they learned to address each other as their last names, inthe case of the boys, and "Miss", for the girls. For the students,they learned to respect and really learn from their teacher,something they had never cared to do before. Braithewaite helped them to break out of the the pattern of intolerance and roughness that society had placed them in. They began to respect themselves and then to respect others. In short, it was obvious that both the teacher and his students were able to adapt their way of thinking to their advantage;they did not get stuck in their original set of preconceived notions about each other. This is a key point of the novel, this idea that people can change their ways.   In my own experiences, I have ended up changing my ways as I have become wiser.

Blood Brothers – Development Task

For our coursework, we created several scenes and performed scripted pieces from the play ‘Blood Brothers' by Willy Russell. I shall discuss some of the main scenes we created/performed and what mediums and elements we used to improve them. The first scene I'll discuss is where Mrs Johnstone and Mrs Lyons are arguing over who'll keep the twin. We used various mediums and elements of drama to help us put the scenes from page to stage. I have listed how we implemented elements of drama and what effects they gave below: Content- We produced this scene directly from page to stage, except we added thought tracking to it- two extra character characters that spoke their thoughts. We used the stage directions to produce movement and facial expressions which were the main content of the scene, including the dialog. Actions- We used various different actions both from the script and improvised. These ranged from Mrs Johnstone cleaning at the start, to Mrs Lyons waving her arms in argument. We did this to give the effect of emphasising Mrs Lyons' frustration and madness and to add more visual interest for the audience. It proved very effective as it made the scene more dramatic and evocative. Climax- The climax in our piece was near the end where Mrs Johnstone swears on the Bible to give a twin to Mrs Lyons. We built up tension which lead to this by increasing volume and the tone of frustration in our voices. Reece whom played Mrs Lyons used a more pleading tone whereas I used a more frustrated tone. We did this because we wanted to engage the audience throughout the scene with the build-up of tension and emotion. Contrasts- We created a clear contrast between the characters Mrs Lyons and Mrs Johnstone as shown on the script. These contrasts where presented in social class, which we portrayed through our differently accented voices. Also the dialog of the script suggested their contrast as Mrs Lyons had more authorative lines. In order to develop the contrast in characters further, we also had different postures to connote the contrast of status. I had a more relaxed posture and Reece had a more formal withdrawn posture. We did this to create an interesting conflict in the scene for the audience. Symbols- The only symbolism we used in this scene was the Bible prop. In the script, Mrs Johnstone swears on the Bible. This symbolises a binding contract, especially for her character as she is very superstitious. We used lighting to mark the moment of this symbolism. Willy Russell may have used symbolism in this scene to add tension and interest for the audience as this reveals that an event is going to happen later on in the play. We could have added more symbols to the scene to create more tension. 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Voice- Our voice intonation of anger and frustration built up throughout the scene to add more interest and contrasting moods from the beginning of the scene to the end. This use of voice gave the effect of showing the emotions of our characters clearly for the audience. We rehearsed this scene by initially reading through the script as our characters and using voice intonation to add emotion to the lines as we read them out. We used the explorative strategy of thought-tracking to explore the inner-characters that weren't shown in the script. Then we used the stage directions to take it from page to stage and add movement and gestures. We then added our own improvised actions etc. to develop the scene further. We made the decision of having two additional characters that represent Mrs Johnstone and Mrs Lyons' thoughts to reveal them more effectively to the audience. We also decided to use a heart-beat sound when Mrs Lyons pleaded to show the audience the madness of her character and signify it. I think that the performance of this scene went well as our characters came across as we and the playwright intended. We made our emotions clear for the audience as we portrayed them through our gestures, use of voice etcetera. However, to improve this we could have used music at specific points such as when Mrs Johnstone swears on the Bible so as to mark the moment and add even more emotion to it. We demonstrated that Mrs Lyons and Mrs Johnstone had a good relationship initially, and how it deteriorated throughout the scene by using more infuriated expressions and vocal tones.